Frequently Asked Questions – Que’s Marine & Supplies Limited

Common Questions

Your Questions, Answered

We’ve compiled answers to some of the questions we receive most often. If you don’t find what you’re looking for, our team is always happy to assist.

What products and services does Que's Marine & Supplies Limited offer?

We provide complete marine solutions, including marine engine sales, professional installations, routine vessel servicing, diagnostics, repairs, preventative maintenance, marine electrical services, vessel painting, protective coatings, genuine marine parts, accessories, and technical consultation.

Are you an Authorized Dealer?

Yes. We are Jamaica’s Authorized Suzuki Marine Dealer and Authorized Yanmar Dealer, providing factory-authorized sales, genuine replacement parts, certified service, and technical support.

Do you service engines that were not purchased from Que's Marine?

Yes. Our certified technicians service a wide range of marine engines, regardless of where they were purchased, subject to parts availability and service requirements.

Do you provide vessel servicing?

Absolutely. We offer routine vessel servicing designed to improve performance, enhance reliability, and extend the life of your vessel and its systems.

Do you install marine engines?

Yes. Our certified technicians provide professional engine installation and commissioning in accordance with manufacturer specifications.

Do you provide marine electrical services?

Yes. Our Marine Electrical Division specializes in diagnostics, repairs, installations, upgrades, wiring, charging systems, batteries, navigation lighting, and onboard electrical systems.

Can you source products that are not currently in stock?

Yes. Through our trusted network of suppliers and manufacturers, we can source many genuine marine products and specialized components upon request.

Do you deliver across Jamaica?

Yes. We offer islandwide delivery using trusted courier partners.

Do you provide services outside of Jamaica?

Yes. While we are headquartered in Montego Bay, we proudly support customers throughout Jamaica and across the Caribbean.

How do I request a quotation?

You may request a quotation by telephone, email, or through our website. Our team will review your requirements and provide a customized solution.

Do your services include a warranty?

Warranty coverage varies depending on the manufacturer and the service performed. Our team will explain all applicable warranty terms before work begins.

How do I schedule a service?

Simply contact our team by phone, email, or through our website to schedule an appointment at a convenient time.